Privacy Policy - Luvante Inc.

Last Updated: June 18, 2025

Luvante Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy and our Terms & Conditions.

1. Information We Collect

Personal Data:

We may collect personally identifiable information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Address (including city, province, postal/ZIP code)
  • Any other information you submit via forms or inquiries

Usage Data:

We collect non-identifying data about how the Service is accessed and used, such as:

  • IP address, browser type/version
  • Device identifiers
  • Pages visited, time spent, date/time of visit
  • Diagnostic data

Cookies & Tracking:

We use cookies and tracking tools (e.g., beacons, tags, scripts) to enhance functionality and analyze usage.

Types of cookies used:

  • Session Cookies: to operate the website
  • Preference Cookies: to remember settings
  • Security Cookies: for authentication and security

You can disable cookies in your browser settings, but this may affect website functionality.

2. How We Use Your Data

We may use your data to:

  • Provide and maintain our website and content
  • Respond to your inquiries
  • Notify you of changes or updates
  • Improve the performance and security of our Service
  • Monitor usage and analyze trends
  • Comply with legal obligations

3. Legal Basis for Processing (for users in the EU/UK)

We process your data based on:

  • Your consent
  • Contractual necessity (e.g., responding to contact requests)
  • Legal obligations
  • Legitimate interests (e.g., business operations, fraud prevention)

4. Transfer of Data

If you’re located outside Canada, your data may be transferred to and processed in Canada where privacy laws may differ. By providing information, you consent to such transfer.

We use reasonable measures to protect your data and ensure any transfers comply with applicable law.

5. Disclosure of Data

We may disclose your personal information if required to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate wrongdoing
  • Ensure the safety of users or the public
  • Protect against legal liability

6. Data Security

We implement reasonable security measures to protect your data, but no system is 100% secure. We cannot guarantee absolute security and encourage you to take precautions online.

7. Third-Party Services

We may engage third-party providers to operate or analyze our Service. These parties are contractually bound to use your data only as necessary and not for other purposes.

8. Links to Other Sites

Our site may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal data.

9. Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal data from children. If you become aware of such activity, please contact us and we will remove the data.

10. Changes to This Policy

We may update this Privacy Policy. Changes are effective when posted. We will notify you of material changes via email or on the website.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your data
  • Withdraw consent
  • Request data portability
  • File a complaint with a data protection authority

To exercise your rights, contact us below:

12. Contact Us

Email: info @ luvante.com

Website: www.luvante.com/contact-ev-charging-platform.html